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Frequently Asked Questions

What is freeze drying?
 

Freeze drying is a process that removes all moisture from a product through a combination of extreme temperatures and vacuum. This scientific process preserves a product’s nutritional value without the need for additives or preservatives while creating a new airy texture that melts in your mouth!

Why choose Popside Candy?
 

We truly value all of our customers which is why our standard is to deliver only the best of the best on the market.

 

  • Premium metalized packaging means no harmful light or humidity will ruin your delicious freeze dried candy. It's also resealable for ultimate crunch protection!

  • Small batch production runs ensure all moisture is pulled from your candy so you can enjoy a new and fun snacking experience.

  • Family-owned small business from Michigan that holds true to our values of passion, family, and innovation.

What are the benefits to small batch?
 

MORE crunch, MORE flavor, MORE fun!

 

By keeping our batches small, we're able to maintain control over every aspect of the candy making process. This hands-on approach allows us to ensure that each piece of candy meets our top-tier standards for taste, texture, and quality.

Where is Popside Candy made?
 

Popside Candy is proud to be 100% family-owned and made in the USA. Our family team manufactures and hand-packs our premium freeze dried candy from our fully-licensed commercial facility in Southeast Michigan.​

How should freeze dried candy be stored?
 

Due to the fragile nature of freeze dried candy, bags should be handled with care and stored out of direct sunlight and high humidity. All Popside Candy bags are resealable with a premium metalized barrier and we recommend keeping the bag closed like a bag of chips to keep the crunch!

Do you offer wholesale options?
 

Yes we do! Inquire about wholesale options here. We look forward to partnering with you!

What is your return policy?
 

We work hard to ensure every customer is happy with their Popside Candy purchase. If you have received a bag of candy that has been damaged in transit, please submit an email and photo to info@popsidecandy.com immediately.

Due to food safety regulations, we are unable to accept returns, refunds, or exchanges for our candy, variety boxes, or gift cards. Thank you for your understanding!

What is your shipping policy?
 

Popside Candy ships within 1-2 business days (sometimes same day!) throughout the United States via your choice of USPS Ground Advantage or USPS Priority Mail. Learn more about our shipping policy here.

Do you offer options for specific dietary or allergy restrictions (sugar-free, gluten-free, etc.)?

At Popside Candy, we aim to create delicious treats that can be enjoyed by everyone, no matter their dietary preferences or restrictions.

Sugar-Free

While we don’t currently offer sugar-free options, many of our flavors are low in sugar per serving, making them a great choice for diabetics or those looking to reduce their sugar intake. We're currently working on a line of sugar-free candies so check back soon for updates!

Gluten-Free

Most of our freeze dried candy flavors are made without gluten-containing ingredients, however we recommend checking each flavor's product page for complete nutritional information and ingredients lists.

Vegan

For our vegan customers, we’re excited to offer our Fruity flavor, a delicious option that’s completely vegan!

Nut-Free

All of our flavors are free from nuts, except Honey, which contains almonds.

 

Please note all of our candy is produced in a commercial facility that handles peanuts, tree nuts, milk, and eggs. Feel free to contact us with any specific questions!

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